Returns & Exchanges
At As I Am, we want you to love your curls and coils, which is why we offer a 30-day satisfaction guarantee on all our hair care products. If you are not completely satisfied with your purchase, you may return it for a full refund or exchange within 30 days of the delivery date.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to start the process.
Print Your Label
Once your request is approved, we will email you a prepaid shipping label to print and attach to your package.
Pack and Ship
Securely pack the items in their original packaging and drop the parcel off at any authorized carrier location.
Receive Your Refund
After we receive and inspect your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing